What "the record is missing" can mean
A missing accommodation registration record is not a single problem. It may describe a search that returned nothing, a third party that could not locate it, or a direct statement that no registration exists. These are different situations, and naming which one applies to you changes what you should do next.
Separate an empty result from a missing registration
An unreturned query is not the same as proof that no registration was ever made. The status behind a blank or failing search is held by the registering authority, not by the person running the search. Do not treat a blank result as a confirmation that you are unregistered.
For a non-hotel stay, the NIA specifies a 24-hour filing period after arrival. Use its online Registration Record Inquiry if that was the filing channel, then seek official help promptly if the result is unclear.
A verification sequence
Work through these steps in order. Move to the next step as soon as the current one cannot be completed or gives a result you cannot act on.
- Ask the party that should have filed the registration. A hotel registers the hotel stay; a private host or the foreign resident may have filed a non-hotel stay through the nationwide NIA online route or with the local police. Confirm whether anything was filed and, if so, at which station.
- For an online non-hotel filing, first use the NIA platform's Registration Record Inquiry; if unresolved, contact the local police station covering the accommodation address. As the registering authority, it is the body that can confirm whether a registration exists for that address and period.
- If the local channel is unreachable or the answers conflict, turn to the national immigration service channel. The 12367 immigration service notice describes this as a nationwide point for immigration-related inquiries.
When the normal route stalls
If the provider has no record of filing, the online query fails, or the responses disagree, do not infer a legal outcome from an empty screen. Non-hotel accommodation must be registered within 24 hours after arrival; contact the authority promptly for help. The correct move is to ask the authority directly rather than guess the system state.
- Use the 12367 immigration service for a nationwide inquiry and guidance.
- Visit or contact the local police station covering the address for a direct verification.
- Have the address, the dates of stay, and the name used at registration ready before contacting either channel.
Who is responsible for what
| Level | What it can and cannot establish |
|---|---|
| National immigration authority | Provides the nationwide interpretation of the accommodation registration rule and operates the 12367 service channel. It does not hold every local record directly. |
| Local police | The registering and verifying authority for a specific address. The place to confirm whether a registration exists. |
| Lodging provider or host | May file the registration on your behalf and can confirm whether they submitted it. |
| Employer | May assist with logistics or advice but is not the registering authority. |
| You, the individual | Responsible for ensuring a registration was completed and for holding the details needed to verify it. |
What only the authority can confirm
This route is a method for checking, not a statement of any legal outcome. Whether a given registration is complete, what a specific city requires to locate or reissue a record, and any documents needed in your case must be confirmed with the local police or through the 12367 service. The National Immigration Administration's nationwide interpretation of accommodation registration is the reference this route is built on, and the local authority remains the one that can confirm your individual status.